SHIPPING POLICY

Majority of our orders are shipped within 3 working days of the order, and delivered in 2-3 days from shipping. We ship through leading courier services, and you can track your order online after it is shipped. In the unlikely event, we are unable to deliver any items in your order, be assured that you will not be charged for that item, or you shall be refunded the full amount charged for the item.

WE ARE COMMITTED TO DELIVERING YOUR ORDER ACCURATELY, IN GOOD CONDITION, AND ALWAYS ON TIME.

  • We currently deliver to more than 750 cities across India.
  • Our shipping and delivery lead times vary by destination, and the typical lead times are as shown below
DestinationShipping Time Delivery TimeTotal Time
Hyderabad1-2 working days1-2 working days2-4 working days
South India1-2 working days2-3 working days3-5 working days
Rest of India1-2 working days3-4 working days4-6 working days

As mentioned above, we ship most items within 3-5 working days of the order. However, in some cases, we may take longer, up to 7 working days, to ship the order as we may have to procure it from some other stores or our suppliers. In the unlikely event that we are not able to ship your order completely within 7 working days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment*

We ship on all week days (Monday to Saturday), excluding public holidays.

To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies

While we strive hard to deliver on time, due to the load with the couriers, estimate a delay of 2-3 days.

If your order has multiple items, these may be shipped separately from different locations in separate shipments. You will receive a separate email if the shipment does not contain all the items that you had ordered.

Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations

*Note:

In the event we have to cancel any items in your order, if you have paid using a credit card your credit card shall not be charged for the above cancelled item(s). If you have paid using a debit card/net banking, your bank shall be instructed to refund the amount within 7 working days. However, the actual credit to your account will depend on your banks processing time, which may be around 7-15 days. If you do not receive a credit within the stipulated time, please check with your bank and let us know if you face any issues with the same.